Duluth, GA – January 9, 2018 – Georgia 811 offices will be closed in observance of Martin Luther King, Jr. Day on Monday, January 15, 2018. During this time the call center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly.
As a reminder, EDEN locate request creation, including emergency locate request creation*, is available 24/7. Our EDEN users tell us they like using EDEN because of its “Ease, Speed, Convenience and Control.” If you need a user name and password, please click here to sign up for a short training class or for more information. Homeowners and Professionals may also apply online for single address locate requests at any time using the Georgia 811 eRequest application. Both EDEN and eRequest can be found at my.GA811.com.
The Call Center will only be open to take locate requests for damages and emergencies only. Please plan your work accordingly.
Everyone is encouraged to download the Georgia 811 EDEN Mobile App for Android powered devices 2.1 and greater and for the iPhone and iPad:
- Homeowners – use the app to track and check the status of your locate request to ensure all utilities have responded before beginning to dig.
- Excavators – use the app to check the latest responses from utilities on the status of all your locate requests. Never have to print and keep up with a paper copy of the ticket again!
- Utility Owners/Members – use the app to respond to PRIS once locate requests have been located. Enter the request number, respond, and move to the next one!
*PLEASE NOTE: Emergency locate requests may be entered online with the exception of those incidents involving gas facilities which are still required to be reported to Georgia 811 by contacting our call center.