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Technical Issue Resolved – Locate Request Due Dates

Duluth, GA – December 30, 2019 – Georgia 811 has detected a technical error on locate requests created Friday, December 27, 2019 beginning at 4:30pm through Monday, December 30, 2019 at 11:15am. Several tickets are incorrectly displaying a response due date of 1/1/20 at 11:59:59 PM. With the holiday observance of 1/1/20, the correct response […]

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Scheduled Phone Maintenance

Duluth, GA – December 6, 2019 –  Beginning 12/12/2019 at 6pm, the Georgia 811 phone service will be unavailable during a planned maintenance event.  During this time you may experience a busy signal or indication that a phone number is no longer in service or unreachable.  We are expecting the maintenance to be completed and all operations […]

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Temporary Outage Due To Technical Issue

Duluth, GA – December 4, 2019 – Georgia 811 is currently experiencing a temporary technical issue. We are not able to accept calls and all services connected to EDEN are offline. We are aware of the issue and anticipate resolution in 4 hours. In the event of a damage, please notify the affected utility and […]

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