Meet Our Team

Meet some of the folks who work hard to keep Georgia safe and connected.

Meghan Rafinski

President & CEO

Brian Gilliam

Executive Vice President of Operations & COO

Rick Bell

Director of Technology

Holly Files

Liaison Director

Megan Estes

Director of Corporate Communications

Shannon Palmiter

Director of Contact Center

Brandon Thornhill

Accounting Director

Greg Abernathy

Senior Business Intelligence Analyst

Becky Kinsey

Liaison Manager

Michael Bell

Liaison Manager

Terry McLaurin

Liaison Manager

O’tania Jenkins

Liaison Manager

Brendan Cote

Liaison Manager

Brian Crews

Content & Production Manager

Fiona Bowen

Communications Specialist

Maria Copeland

Education Administrator

Michelle Madding

Customer Connections Supervisor

Melissa Kimsey

Senior Customer Connections Coordinator

Salie Johnson

Customer Connections Coordinator

Christina Hix

Customer Connections Coordinator

Scott Blair

Contact Center Supervisor

Jessica Baker

Contact Center Supervisor

Tieahs Anderson

Contact Center Supervisor

Melinda Butler

Contact Center Business Analyst

Piper Harvey

Senior Contact Center Specialist/Trainer

Chekeya Diggs

Senior Contact Center Specialist

Sheneika Hinesman

Senior Contact Center Specialist

Whitney McClain

Training and Support Analyst

Dawn Askey

Senior Web Services Representative

Dawn Kelly

Accounting Assistant

Meagan Dowdin

Accounting Assistant

Jennifer McIntyre

Administrative Assistant

Brad Marshall

Business Analyst

April Uran

Client Services Manager

Jenna Stepp

Infrastructure/O365 Engineer