Extraordinary Circumstances Declared

Duluth, GA- September 12, 2018 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately. Last updated on 9/14/2018 at 11:20am. Centurylink/Level3 (LEV3, COA01, MDSNRV, QWEST8 – State of Georgia) effective Friday, September 14, 2018 at 12:00am until Friday, […]

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Georgia 811 To Observe Labor Day

Duluth, GA- August 27, 2018 – Georgia 811 offices will be closed in observance of Labor Day on Monday, September 3, 2018. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry includes […]

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GA811 Statement On August 22 Emails Regarding Locate Requests

This morning (August 22, 2018) emails were delivered from Georgia 811’s STAGE system encouraging users to visit our online resources for managing locates and checking PRIS. The subject line shows as “Georgia 811 Locate Request Created #####-###-### from our STAGE System.” This was done in error. Please disregard. We apologize for the confusion and inconvenience.

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Georgia 811 To Observe Independence Day

Duluth, GA- June 25, 2018 – Georgia 811 offices will be closed in observance of Independence Day on Wednesday, July 4, 2018. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry includes […]

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Georgia 811 To Observe Memorial Day

Duluth, GA- May 23, 2018 – Georgia 811 offices will be closed in observance of Memorial Day on Monday, May 28, 2018. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN web entry is available 24/7. Web entry includes […]

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Georgia 811 Announces NEW Web Services Team

Georgia 811 has created a new Web Services team. This team will handle ticket creation, EDEN troubleshooting, and web entry training. You can reach the Web Services team by phone at (770) 623-4332 Ext. 555 or by email at webhelpdesk@georgia811.com. You may also contact the Web Services team by chat on our Georgia811.com website. Web […]

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