Georgia 811 is committed to the safety of its employees, members, excavators, and external stakeholders. As businesses evaluate their protocols amidst growing concerns with COVID-19, Georgia 811 wants to assure stakeholders of its capability to operate its one call notification system in a variety of crisis situations. Georgia 811 allows employees to telecommute on a […]
Extraordinary Circumstances Declared
Duluth, GA – February 4, 2020 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately. Last updated on 2/4/2020 at 9:30am. Little Ocmulgee EMC (LOC70 – Laurens, Montgomery, Dodge, Telfair, Wheeler) effective Tuesday, February 4, 2020 at 9:00am […]
Emergency Notices No Longer Accepted In eRequest System
In order to serve Safe Digging Partners in a timely and efficient manner, effective on 2/3/2020 Georgia 811 will no longer process Emergency Notices in the eRequest System. Emergency Notices will continue to be accepted by EDEN users and by phone. 1. To become an EDEN user, you can watch a one-hour video at […]
Extraordinary Circumstances Declared
Duluth, GA – January 13, 2020 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective immediately. Last updated on 1/13/2020 at 8:00am. Carroll EMC (LEV3 – For All GA Counties) effective Saturday, January 11, 2020 at 7:30pm until Monday, […]
Georgia 811 To Observe MLK Jr Day
Duluth, GA – January 10, 2020 – Georgia 811 offices will be closed in observance of Martin Luther King, Jr. Day on Monday, January 20, 2020. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. As a reminder, EDEN locate request creation, including emergency […]
Technical Issue Resolved – Locate Request Due Dates
Duluth, GA – December 30, 2019 – Georgia 811 has detected a technical error on locate requests created Friday, December 27, 2019 beginning at 4:30pm through Monday, December 30, 2019 at 11:15am. Several tickets are incorrectly displaying a response due date of 1/1/20 at 11:59:59 PM. With the holiday observance of 1/1/20, the correct response […]