Some Callers Receiving Busy Signal When Calling 811

We are aware that some callers who have AT&T as their service provider may experience a busy signal when calling in to Georgia 811 and we are working to determine the cause of the problem. Homeowners may enter an eRequest online. Excavators may also go online to submit a single-address eRequest, or if they have […]
June News

Registration Now Open for Augusta & Norcross Damage Prevention Summits! Georgia 811 is excited to announce that registration is now open for the 2025 Damage Prevention Summits in Augusta and Norcross! Join us for these free regional events designed to bring together excavators, locators, utility owners, and other industry professionals for a day of valuable […]
May News

Large Projects Online – Attachments PermittedThe Large Projects Online Locate Request Form on the Georgia 811 website now offers users the ability to add attachments. Initial upload limit is five files up to 25MB each and users will be provided the option to upload additional attachments after ticket creation. When viewing the ticket, the attachments […]
April News

Last Chance – Savannah Damage Prevention Summit – April 23 Don’t forget – the Georgia 811 Savannah Damage Prevention Summit is happening next week, and there’s still time to register! Date: Wednesday, April 23 Location: Georgia State University Savannah Campus, Armstrong Center Cost: FREE Join industry professionals, utility representatives, and safety experts for […]
March News

2025 Excavator Manuals Excavator Manuals are now available online at Georgia811.com in both English and Spanish. Click here to download a copy. Hardcopy manuals are now being printed and will be available by liaison request next month. Using PRIS on the Georgia 811 Mobile App Did you know that PRIS (Positive Response Information System) is […]
Extraordinary Circumstances Declared

Duluth, GA – January 21, 2025 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 1/31/2025 at 1:00pm. Expired: Extraordinary Circumstances is explained in the Georgia Dig Law – O.C.G.A §25-9-7d. […]
January News

January 10th Winter StormDue to impacts from the recent winter storm on January 10th, many Georgia 811 members will not be able to promptly reply to incoming tickets and have declared Extraordinary Circumstances. These members will respond to tickets with 3J codes and update their PRIS responses when the Extraordinary Circumstances have ended. You can […]
Extraordinary Circumstances Declared

Duluth, GA – January 9, 2025 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 1/17/2025 at 11:25am. Expired: Extraordinary Circumstances is explained in the Georgia Dig Law – O.C.G.A §25-9-7d. […]
Extraordinary Circumstances Declared

Duluth, GA – September 24, 2024 – Please be advised the following Georgia 811 member(s) have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 11/11/2024 at 7:00 a.m. All EC Declarations For This Event Have Expired Jackson EMC (JCK70, JCK71, […]
Georgia 811 To Observe Labor Day

Georgia 811 offices will be closed on Monday, September 2, 2024, in observance of Labor Day. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly. For a complete list of holidays observed by Georgia 811, please visit our website at the following link: https://georgia811.com/who-we-are/ […]