2025 Marketing Recap Now Available
Georgia 811’s Annual Marketing Recaps are annual compilations of the state’s safe digging message shared in directories, magazines, radio, social networks, billboards, and more. The 2025 version is available on the Share GA811 page and may be used for member companies who need to report annual damage prevention efforts.
Annual Member Contact Update
Attention Georgia 811 Members – Georgia 811 is currently conducting its Annual Member Contact Update, and we need your assistance to ensure your company’s contact information is accurate and up to date.
The information we have on file will be emailed to your company’s Main Point of Contact and Person of Record. A response is required for us to mark your Annual Member Contact Update as complete.
We appreciate your timely attention to this request, as accurate contact information is essential for effective communication.
If you have any questions, please contact the Member Services Department at memberservices@georgia811.com or 770-623-5786.
ThoughtSpot – Georgia 811’s Member Reporting Tool
Please be aware that ThoughtSpot will be unavailable during scheduled maintenance from 11:00 p.m. on Tuesday, February 10 to 3:00 a.m. on Wednesday, February 11.
As a reminder, all Georgia 811 members are encouraged to access ThoughtSpot regularly to see their ticket data. Information such as ticket totals, late notice totals, and billing information is all available free of charge in ThoughtSpot. To obtain an account, please complete the form found on the Georgia 811 website here.
Surveys Continue
Georgia 811 is actively studying the root causes of damages to identify how we can better educate and support Georgia excavators in preventing incidents that put people, property, and the environment at risk.
If you receive a survey from our Corporate Communications team, we encourage you to take a few minutes to share your perspective. Your input will help shape future educational outreach and will be used only for that purpose.
Know Before You Dig: Large Project Process, Ticket Notifications & PRIS Responses
Every month Georgia 811 highlights an educational topic in this “Know Before You Dig” feature. Follow these tips and share with colleagues so you can stay on top of damage prevention information.
The Large Project process involves two separate ticket notifications and each ticket requires its own response from the members.
Large Project Meeting Notification: When Georgia 811 receives a Large Project request, all affected members are notified of the project planning meeting with a Large Project Meeting Notification. Each member provides a response within 2 business days, indicating acceptance or rejection of the requested meeting date and time. The available response codes include 10A, 10B, 10E or 10F.
Large Project Excavation Notification: Georgia 811’s ticketing system automatically issues a Large Project Excavation Notice with a new ticket number to each affected member on the business day following the project planning meeting. Within 2 business days members must enter a response code indicating agreement or disagreement to treat the project as a Large Project. The available codes include 10C, 10D, 10G, 10H.
Agreeing to treat the project as a Large Project indicates the member accepts the terms and will locate per the negotiated dates on the marking agreement. Disagreeing to treat the project as a Large Project indicates the member will locate the entire project every 30 days, in accordance with GUFPA section 25-9-7.