Georgia 811 is a nonprofit corporation dedicated to preventing damage to Georgia’s underground utilities and promoting public safety. We function as a communication system, connecting our member utility companies with professional excavators and homeowners who are planning mechanized digging activity such as excavation, tunneling, grading, boring and demolition.
Although it is not required by Georgia law to notify Georgia 811 if a smaller, non-mechanized digging project is planned, we encourage residents to do so to ensure their personal safety and the safety of those around them. These projects can include installing a mailbox, putting up a fence, planting a tree, and other DIY projects that involve digging.
Georgia law mandates that, before beginning any mechanized digging or excavation work, you must contact Georgia 811 by calling 811 or 1-800-282-7411 at least 48 hours but no more than 10 working days in advance to have utility lines marked.
Professional excavators can use the Georgia 811 Online Ticketing System to enter and manage locate requests online. If you are not currently trained in using the online ticketing system, visit our online ticket training page for training options.
Meet some of the folks who work hard to keep Georgia safe and connected.
Meghan Rafinski
Brian Gilliam
Rick Bell
Holly Files
Megan Estes
Jessica Baker
Brandon Thornhill
Kelly Holl
Greg Abernathy
Becky Kinsey
Terry McLaurin
O’tania Jenkins
Brendan Cote
Salie Johnson
Brian Crews
Fiona Bowen
Maria Copeland
Michelle Madding
Melissa Kimsey
Christina Hix
Dawn Askey
Whitney McClain
Dawn Kelly
Jennifer McIntyre
Tieahs Anderson
Scott Blair
Melinda Butler
Piper Harvey
Lauren Crenshaw
Chekeya Diggs
Sheneika Hinesman
Rosalyn Searcy
Jenna Stepp
Brad Marshall
April Uran
Jenna Stepp
Distribution Support Manager
Georgia Power Company
Contract/Project Manager
Cobb County
Director, Damage Prevention
City of Lawrenceville
Vice President, Operations
Ellijay Telephone Company
Manager, Field Right of Way
Colonial Pipeline Company
Compliance & QA Manager
Southern Company Gas
Georgia law mandates that, before beginning any mechanized digging or excavation work, you must contact Georgia 811 by calling 811 or 1-800-282-7411 at least three business days but no more than 10 working days in advance to have utility lines marked.
Professional excavators can use the Georgia 811 Online Ticketing System to enter and manage locate requests online. If you are not currently trained in using the online ticketing system, visit our online ticket training page for training options.
The administrative office of Georgia 811 is open Monday through Friday 8:00 a.m. to 5:00 p.m.
To contact the Georgia 811 administrative office, call 770-623-4332.
Georgia 811’s Contact Center is open Monday through Friday 7:00 a.m. to 6:00 p.m. to take normal locate requests. The contact center is open 24/7 to take damage and emergency locate requests. Call the contact center by dialing 811 or 800-282-7411.
