Online Ticket Training

Excavator Training for Full Access Users

Georgia 811 Online Ticket Creation Training is for Professional Excavators wanting access to our Ticketing System which enables excavators to create, manage and edit tickets, as well as view Ticket Responses (PRIS). Trained Online Ticket Creation Users enjoy the following benefits:

Receive a Georgia 811 Online Ticket Creation Certification upon completion of training
Full access to create a variety of ticket types: Normal, Emergency, Design, Overhead, Additional Request, and Update
No limit to number of submitted tickets
Immediate ticket transmission to affected member utility companies
Advanced ticket search functionality
No hold time

We currently offer the following method for training:

Training Method 1:

Easy Self-Paced Training

Learn at your own pace with our full online course available 24/7

Receive a Georgia 811 Online Ticket Creation Certification upon completion of training
Full access to create a variety of ticket types: Normal, Emergency, Design, Overhead, Additional Request, and Update
No limit to number of submitted tickets
Immediate ticket transmission to affected member utility companies
Advanced ticket search functionality
No hold time

Training Method 2:

Traditional Webinar

Held on the second Thursday of the month

Traditional Webinar - 10:00am

There are also additional resources available to enhance your ticket creation knowledge, visit Excavators – Online Ticket Creation Resources.