In Georgia, the most frequent type of damage involves the repair of water facilities. Damages may lead to expensive repairs, operational downtime, threats to personal safety, and disruptions in services.
To avoid liabilities and penalties, only perform emergency excavation when there is a sudden or unforeseen occurrence involving a clear and imminent danger to life, health, or property; the interruption of utility services, or repairs to transportation services that require immediate action.
Emergency tickets are effective immediately, expire three business days after the ticket is made, and do not require a response from utility companies.
You can submit a normal ticket at the same time you submit an emergency.
Act according to the dates on the normal ticket and consider the utility markings on site to avoid damage.
Use rounded hand tools such as shovels and digging bars.
Avoid sharp tools that could damage or break an underground utility line.
