When excavators initiate their own tickets, there’s a notable improvement in efficiency, leading to a 33% reduction in damages. Damages may lead to expensive repairs, operational downtime, threats to personal safety, and disruptions in services.
Save time and money by submitting tickets online:
Complete a simple questionnaire. A Customer Service Rep will process your eRequest within two business days and create a ticket.
Take 45 minutes to review the basic steps of ticket submission via a self-paced training or webinar. You will then have full access to create various ticket types including normal, emergency, design, overhead, additional requests, and updates.
