Extraordinary Circumstances Declared

Duluth, GA – July 19, 2024 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 7/20/2024 at 8:58pm. AGL Resources (AGL122, 107, 111, 116, 133, 101, 130, 110, 114, 115, 132, […]

Georgia 811 To Observe July 4th Holiday

4th of July Georgia 811 offices will be closed on Thursday, July 4, 2024, in observance of Independence Day. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly.

Extraordinary Circumstances Declared

Duluth, GA – May 10, 2024 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 5/10/2024 at 9:30am. Tri-State EMC (TST70 – Fannin) effective Friday, May 10, 2024 at 7:00am until […]

2023 Year-End Ticket Data

2023 year-end ticket data is now available, and Georgia 811 has created a one page visual to share with stakeholders. Click on the image below to view the full size version.  

“CALL BEFORE YOU DIG” CELEBRATES ITS 50TH ANNIVERSARY IN GEORGIA

Georgia 811 remembers its history with several tributes planned for 2024   [Duluth, GA] (February 9, 2024) —2024 marks Georgia 811’s 50th Anniversary. With the mission to promote safety and prevent utility damage, Georgia 811 will celebrate the occasion with various events, initiatives, and tributes to remind stakeholders and the general public of the importance […]

Updated Marking Standards Rule

Georgia’s Public Service Commission has updated PSC Rule 515-9-4-.14 entitled Georgia Underground Marking Standards.   Updates to the Rule include requirements for: Communicating “No conflict” ticket responses. Section 2(a) Updated language regarding the requirement to use paint for marking, and the option to use flags or stakes. Additionally, in the case of certain environmental conditions […]

Georgia 811 To Observe MLK Day

Georgia 811 will be closed on Monday, January 15, in observance of the Martin Luther King Jr. holiday. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly.   As a reminder, web entry is available 24/7. Web entry includes the ability to create […]

November News and Updates

Excavator Surveys As part of a statewide Excavator Awareness Program, Georgia 811 has sent damage prevention information via the US Postal Service to all professional excavators who have submitted locate requests between October 2022 and October 2023. To help assess and improve public awareness outreach programs, a follow-up survey will be sent to all excavators […]

Georgia 811 Experiencing System Downtime

Update – 6:35 p.m. Services will be intermittently unavailable this evening between 8:00 p.m. and 9:00 p.m. as we finish restoring all systems. 11:00 a.m. We are aware that Georgia 811’s ticketing system, GeoCall, was experiencing technical issues earlier this morning from 3:30 a.m. until 10:30 a.m. due to an issue with Microsoft Azure. Currently […]

Extraordinary Circumstance Declared

Duluth, GA – August 30, 2023 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 9/5/2023 at 11:05am. Georgia Power, Southern Telecom (All GP, NU, and ST001, ST002 codes – All […]