Extraordinary Circumstances Declared

Duluth, GA – June 26, 2023 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 6/26/2023 at 7:15am. Central Georgia EMC (CNT70, CNT71, CNT72 – Butts, Clayton, Spalding, Henry, Jasper, Morgan, […]

Georgia 811 to Observe Memorial Day

Georgia 811 offices will be closed on Monday, May 29, 2023, in observance of Memorial Day. During this time the contact center will be accepting locate requests for damages and emergencies only. Please plan your work accordingly.

Intermittent Phone Issues

The Georgia 811 phone system is experiencing intermittent technical issues. Callers are advised to call back if they are not connected to a Customer Service Representative. Excavators may also go online to submit a single-address eRequest, or if they have a username and password, they are encouraged to submit an online ticket here. We believe […]

May News and Updates

New Traffic Membership Requirements   Did you know that in September of 2022, the Georgia Underground Facility Protection Act (GUFPA) was updated to include a requirement for mandatory Georgia 811 membership for local governing authorities that own traffic control devices and traffic management systems? Click here to read more information about the new traffic membership […]

Dig Law Changes to Require Local Government Membership of State’s 811 Center

Local Governments Owning Traffic Control Devices and Traffic Management Systems Will Soon Be Required to Join Georgia 811   [Duluth, GA] (April 28, 2023) — On September 1, 2022, the Georgia Underground Facility Protection Act (GUFPA) was updated to include a requirement for mandatory Georgia 811 membership for local governing authorities that own traffic control […]

Governor Kemp Proclaims April as Georgia Safe Digging Month

Georgia 811 reminds local residents to contact 811 before all digging projects     [Duluth, GA] (April 3, 2023) — Governor Brian Kemp met with safe digging stakeholders to issue a proclamation announcing April 2023 as Safe Digging Month in Georgia. As April marks the start of spring digging season, Georgia 811 and Governor Kemp […]

Extraordinary Circumstances Declared

Duluth, GA – January 13, 2023 – Please be advised the following Georgia 811 members have invoked the use of Positive Response Code 3J (Extraordinary Circumstances) across their service area/areas effective on the date posted below. Last updated on 1/18/2023 at 3:50pm. Central Georgia EMC (CNT70, CNT71, CNT72 – Butts, Clayton, Spalding, Henry, Jasper, Morgan, […]

January News & Updates

2022 Year in Review Georgia 811 has created a one-page graphic analysis of 2022 ticket totals. The document compares 2022 ticket totals with previous years, breaks down damages by utility type, examines eRequest totals, and more. To access the 2022 Year-End Ticket Analysis, please click here.   MLK Holiday Georgia 811 will be closed on […]

2022 Year-End Ticket Data

2022 year-end ticket data is now available, and Georgia 811 has created a one page visual to share with stakeholders. Click on the image below to view the full size version.  

Text Update in Ticketing System

On Thursday, December 15, text in the Georgia 811 Online Ticketing System, GeoCall, will be updated to include reminders about Georgia 811 ticket size polices based on the Georgia Underground Facility Protection Act and the Georgia Public Service Commission’s Large Project Rule.   Please be aware of the following two statements that are part of […]