Holiday Hours
Georgia 811 offices will be closed on Wednesday, December 24; Thursday, December 25; and Thursday, January 1, but our contact center will remain open to assist with all ticket types except Large Projects and Design tickets. Please plan your work accordingly.
For a complete list of holidays observed by Georgia 811, please visit our website at the following link: https://georgia811.com/who-we-are/.
Reminder: Updated PRIS Code 3N Definition & Upcoming Implementation Timeline
As a follow-up to the information shared in our November newsletter, Georgia 811 would like to remind members that the definition for PRIS Code 3N has been updated to:
“3N – UNMARKED: LATE. THIS IS A VIOLATION OF THE STATUTE.”
Beginning January 1, 2026, members who have PRIS Code 3N listed as their response on a locate request as of midnight on the Respond By date will receive a 3N Late Notice and an associated transmission fee, mirroring the existing Late Notice process. These fees will appear on 2027 invoices, based on 2026 ticket data.
We encourage all members to monitor their ticket response performance using the free ThoughtSpot member reporting tool, which provides detailed data on response codes, late notices, and trends. If you need access or assistance, please contact Member Services or your local liaison.
For complete information about PRIS and member billing, please visit the Member Resources on Georgia811.com. If you have questions, reach out to Member Services at MemberServices@Georgia811.com or 770-623-5786.
Know Before You Dig: Large Project Locate Requests Made Easy Online
This month’s educational spotlight highlights the Large Project (LP) Locate Request, a valuable tool available online. Submitting your Large Project request online streamlines the process and ensures clearer communication with facility owners. The Attachments feature on the LP Form allows you to upload supporting documents – such as drawings, maps, or project outlines – during the initial submission, and you can continue adding materials later as your project progresses. This includes items like proposed or signed marking agreements, ensuring all stakeholders have clear and accurate information from the start. Accepted file types include doc, docx, pdf, jpg, png, jpeg, txt, kml, and kmz, giving you the flexibility to share the materials needed for a successful locate. Start your next large project with confidence by taking full advantage of the online Large Project Locate Request tools available at Georgia 811.