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Georgia 811
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  • Before You Dig
    • The 811 Process
    • Have my lines been marked?
  • Dig Tickets
    • Submit & Manage Tickets
    • Online Ticket Options
    • Check Ticket Status
    • Ticket Search
    • Large Projects
    • Mobile App
  • Training
    • Online Training Courses
    • Online Ticket Training
    • In-person Training Request
    • Excavator Resources
  • Members
    • Membership
    • Member Resources
    • Member Reporting – ThoughtSpot
    • Extraordinary Circumstances
  • About
    • About GA811
    • Our Liaisons
    • Annual Events
    • Job Opportunities
  • Resources
    • Laws & Policies
    • Systems Availability Dashboard
    • Share GA811
    • Latest News
    • Product Catalog
    • Digger Dog Program
    • Emergency Gas Contacts
SUBMIT DIG TICKET
TICKET STATUS
  • Home
  • GA 811 Knowledge Base
  • Excavators
  • Submitting Tickets in GeoCall
  • Design Tickets

GA811 Knowledge Base

GeoCall Resources

9
  • Ticket Actions in the Portal 
  • Map Tool Instructions
  • Mapping: Along A Single Street Or R/O/W
  • Mapping: Multiple Addresses
  • Mapping: Address Not On The Map
  • Mapping – Intersection
  • Mapping – Single Address
  • How to Search Tickets
  • Online Ticket Creation Training Manual

eRequest

2
  • Single Address Ticket Creation
  • eRequest Tutorial
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Understanding (PRIS)

2
  • Response Codes
  • View Member Response
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Submitting Tickets in GeoCall

8
  • Additional Request 
  • Update
  • Multiple Tickets, Copying, Cancelling
  • Overhead Notices
  • Design Tickets
  • Backup to an Emergency Notification
  • Emergency Notifications
  • Normal Ticket Creation
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Ticket Guidelines

3
  • Work Types
  • Sufficient Particularity 
  • Ticket Size Policy
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Miscellaneous

3
  • Excavator Manual – English
  • Excavator Manual – Spanish
  • Excavator Manual Full
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  • Submitting Tickets in GeoCall
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Design Tickets

Table of contents
  • Create A Design Ticket

Create A Design Ticket #

Design-Ticket-Creation-5.1.23
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Updated on August 12, 2024
Backup to an Emergency NotificationEmergency Notifications
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Georgia 811 is a nonprofit corporation dedicated to preventing damage to Georgia’s underground utilities and promoting public safety.

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Address

  • 3400 Summit Ridge Pkwy
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  • 811
  • (770) 623-4332 (Office)
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