After submitting a ticket, Georgia 811 notifies the appropriate utility companies of your digging plans. Professional locators are then sent by the utility companies to the requested dig site to mark the approximate locations of underground utility lines with spray paint.
Information you will need in order to submit your ticket includes contact info, where on the property digging is planned, specific directions to your property, closest intersecting street to your property address, type of work being done, when you plan to begin, and how long your digging project is planned to take.
Utility members in your area have at least two full business days after the day you submit your locate ticket to mark their utility lines at your dig site. The specific amount of days that utility members have to respond to your ticket depends on the date you selected for when excavation will begin. When they mark, they will use colors that correspond to their specific utility type.
If you have any issues with the responses or are missing responses, call 811 again so we can re-notify the utility companies.
* Heavy Machine Users – Understand the Tolerance Zone
