Georgia 811 Online Ticket Portal Training: Self-Paced Course
Course Length: 30 Minutes | Available: 24/7
Ticket Portal Training
The Georgia 811 Ticket Portal Training is a self-paced course designed to help professionals learn how to create, manage, and edit tickets online. The course includes five modules followed by a short quiz to assess your understanding. Upon successful completion of all modules, you will receive a certificate of completion (once our new Learning Management System is live), and your portal login credentials will be issued. For assistance, please contact the Help Desk at HelpDesk@Georgia811.com.
This course contains the following 5 modules below:
At the end of the fifth module (Ticket Actions), you will be presented a link to click on to access the quiz. You must complete the quiz with a passing score in order for us to create and issue your ticket portal login credentials (you will receive these via email). Please watch the presentations and answer all questions to demonstrate your understanding of Ticket Creation.
